Privacy Policy
Effective Date: March 20, 2026
At LumiDisc (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, lumidiscbelt.com, and purchase our products, including the LumiDisc Belt.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you interact with our website.
Personal Information You Provide
When you make a purchase, create an account, sign up for our newsletter, or contact customer support, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit card details or other payment method information (processed securely by our third-party payment processors).
- Account Information: Username, password, and purchase history.
- Communications: Any information you provide when communicating with our support team.
Information Collected Automatically
When you navigate through our website, we may automatically collect certain information about your device and browsing actions, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfil your orders, including sending order confirmations and shipping updates.
- Provide customer support and respond to your inquiries.
- Improve and optimise our website, products, and services.
- Send you marketing communications, promotional offers, and newsletters (you may opt out at any time).
- Detect, prevent, and address technical issues, fraud, or security breaches.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
4. Your Choices and Rights
You have certain rights regarding your personal information, depending on your location:
- Access and Update: You can access and update your account information by logging into your account on our website.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the emails or by contacting us directly.
- Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain parts of our website.
- Data Deletion: You may request the deletion of your personal information by contacting our support team, subject to certain legal exceptions.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected] Website: https://lumidiscbelt.com
